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Service catalog

Every capability you need to run and grow a modern business.

From helpdesk to hyperscale cloud, endpoint to SOC, ERP to ecommerce — organized by category so you find what you need fast.

Enterprise server room
6 services

Cloud

AWS, Azure, GCP, M365 & Workspace — architected for you.

Cloud Solutions illustration
Cloud

Cloud Solutions

AWS, Azure & GCP — architected for you

Cloud strategy, landing-zone design, migration and FinOps across AWS, Azure and Google Cloud with a security-first blueprint.

  • Cloud strategy & assessment
  • Landing zone & networking
  • Lift-and-shift & re-architect migration
  • + 2 more
3 outcomes
Infrastructure as a Service (IaaS) illustration
Cloud

Infrastructure as a Service (IaaS)

Compute, storage & networking on demand

Managed virtual servers, block/object storage, private networking and disaster recovery on the cloud of your choice.

  • Virtual servers
  • Object & block storage
  • Private networking
  • + 2 more
3 outcomes
Platform as a Service (PaaS) illustration
Cloud

Platform as a Service (PaaS)

Databases, containers & CI/CD

Managed databases, container platforms, Kubernetes and CI/CD pipelines so your teams ship faster with less ops overhead.

  • Managed databases
  • Containers & Kubernetes
  • CI/CD pipelines
  • + 2 more
3 outcomes
Software as a Service (SaaS) illustration
Cloud

Software as a Service (SaaS)

Business apps ready to use

Licensing, provisioning and management of leading SaaS — Microsoft 365, Google Workspace, CRM, ERP, HRMS, helpdesk and business email.

  • Microsoft 365 & Google Workspace
  • CRM / ERP / HRMS
  • Helpdesk platforms
  • + 2 more
3 outcomes
Microsoft 365 illustration
Cloud

Microsoft 365

Licensing, migration & admin

Licensing, tenant setup, mailbox and SharePoint/Teams migration, security hardening and ongoing administration for Microsoft 365.

  • Licensing & procurement
  • Exchange & mailbox migration
  • SharePoint & Teams rollout
  • + 2 more
3 outcomes
Google Workspace illustration
Cloud

Google Workspace

Gmail, Drive, Meet — professionally managed

Google Workspace licensing, migration from other suites, admin console configuration and endpoint policies.

  • Licensing
  • Migration from other suites
  • Admin console setup
  • + 2 more
3 outcomes
FAQ

Services FAQ

Quick answers about coverage, SLAs, contracts and how we engage.

What IT services does Prime Fixel offer?

Managed IT (AMC, helpdesk, endpoint), infrastructure (servers, networking, structured cabling), cloud (AWS, Azure, GCP, Microsoft 365, Google Workspace), cybersecurity (VAPT, SOC, MDR), custom software and mobile apps, AI automation, and digital marketing.

Which cities and regions do you cover in India?

We deliver on-site work across Pune, Pimpri-Chinchwad, Mumbai, and neighbouring Maharashtra clusters, and remote support pan-India. Global remote coverage is available for cloud, security and SaaS clients.

Do you offer AMC (Annual Maintenance Contracts) for SMBs?

Yes. AMC plans start from a per-user monthly model with helpdesk, patching, backups, and quarterly reviews. Contracts are month-to-month with a 30-day exit; no long lock-ins.

How fast can you respond to a critical incident?

Standard SLA is 15-minute acknowledgment and 1-hour engineer engagement for P1 incidents, 24×7. Premium SLAs offer 5-minute acknowledgment and named on-call engineers.

Can you work alongside our existing IT team or vendor?

Yes. We frequently co-manage with in-house IT, MSPs, or OEM partners — either as an escalation tier, a specialist bench (cloud, security), or a vCIO/architecture partner.

Ready to modernize your IT?

Book a free consultation with a Prime Fixel solutions architect.