Privacy Policy

1. Introduction

Welcome to Prime Fixel ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://primefixel.com and use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Fill out contact forms on our website
• Subscribe to our newsletter
• Request quotes or consultations
• Create a client portal account
• Apply for jobs or submit career applications
• Submit testimonials or reviews

The personal information we collect may include:

• Name and contact information (email address, phone number, postal address)
• Company name and designation
• Business requirements and project details
• Payment information (processed securely through third-party payment gateways)
• Resume and career-related information
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: Process your requests, quotes, and service inquiries
• Communication: Send you updates, newsletters, marketing materials, and service-related announcements
• Client Management: Manage your account, projects, and provide customer support
• Improve Services: Analyze website usage to improve our services and user experience
• Marketing: Send promotional content about our services (you can opt-out anytime)
• Legal Compliance: Comply with legal obligations and protect our rights
• Analytics: Monitor and analyze trends, usage, and activities

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Email service providers
• Web hosting services
• Analytics providers (Google Analytics, etc.)
• Cloud storage providers

4.2 Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security audits
• Access controls and authentication
• Regular backups

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 Access and Portability

You have the right to request access to the personal information we hold about you and receive it in a portable format.

6.2 Correction

You have the right to request correction of inaccurate or incomplete personal information.

6.3 Deletion

You have the right to request deletion of your personal information, subject to certain exceptions.

6.4 Opt-Out

You can opt-out of receiving marketing communications by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly at info@primefixel.com
• Updating your preferences in the client portal

6.5 Cookie Control

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

7. Third-Party Services

Our website may contain links to third-party websites and services, including:

• Google Maps
• Social media platforms (Facebook, Instagram, LinkedIn, Twitter)
• WhatsApp Business
• Payment gateways

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. If you are located outside India and choose to provide information to us, please note that we transfer the data to India and process it there.

10. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last Updated" date
• Sending an email notification for significant changes

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

13. Consent

By using our website and services, you consent to our Privacy Policy and agree to its terms.