The challenge
Alert fatigue, mounting compliance pressure, and no continuous monitoring across cloud + endpoints.
Our approach
Rolled out Managed SIEM + MDR, an EDR baseline across every endpoint, quarterly VAPT and a documented ISO 27001 readiness program.
The security team was drowning in low-signal alerts from three siloed tools while regulators pushed for continuous monitoring evidence. Every quarter closed with an incident-response backlog.
We consolidated telemetry into a Managed SIEM, tuned detections against the client's actual asset criticality, and layered MDR analysts on top for 24×7 triage. EDR was deployed across 100% of endpoints in three weeks.
In parallel we ran a gap-analysis against ISO 27001 Annex A, closed 42 findings across policy and technical controls, and shepherded the certification audit to a clean first-pass result.
Outcome
Zero missed critical alerts across 24 months and ISO 27001 certification achieved on first audit.
"Their SOC has been running for two years without a single missed critical alert. Audits are a formality now."